Good Faith Estimate & No Surprises Act

Your Right to Receive a Good Faith Estimate

Under federal law, health care providers are required to provide individuals who do not have insurance, or who are not using insurance to pay for their care, with an estimate of the expected cost of services.

If you are paying for counseling services yourself, you have the right to receive a Good Faith Estimate explaining how much your care is expected to cost.

At Hearts Journey Counseling, fees for counseling will be discussed with you before services begin. Your individualized Good Faith Estimate will provide information about the anticipated services and estimated costs based on what is reasonably known at the time the estimate is prepared.

Because counseling needs vary from person to person, the length and frequency of treatment cannot always be predicted in advance. Your Good Faith Estimate is an estimate and does not require you to receive a specific number of sessions.

You may request a Good Faith Estimate before scheduling services or at any time during your care.

If Your Bill Is Higher Than Your Estimate

If you receive a bill that is at least $400 more than your Good Faith Estimate, you may be eligible to use the federal patient-provider dispute resolution process.

For additional information about your rights under the No Surprises Act, visit the Centers for Medicare & Medicaid Services website or call the No Surprises Help Desk at 1-800-985-3059.

A Good Faith Estimate is not a contract and does not require you to receive services from Hearts Journey Counseling.

If you have questions about your estimated cost of counseling, please contact Hearts Journey Counseling before beginning services.